Mortgage & credit brokers

ASIC's review of mortgage brokers, published on 13 October 2026, covered eight large aggregator groups. In seven of them, brokers did not recommend the cheapest loan in more than one case in five, and some files lacked clear evidence of why. Licensees are now expected to monitor recommendations and keep the evidence that justifies each one, file by file — and most brokerages have no compliance team to do it.

Try the Broker console →Book a demo

Best interests duty · loan-file review · credit-licensee obligations

What you get

Loan-file reviews against the best interests duty, the credit-licensee obligations under the NCCP Act, and an oversight summary across every broker a licensee authorises.

Leading cyber security and compliance, without the big price tag.

Frameworks covered

Each framework links to its own page.

Mortgage Broker Best Interests Duty (NCCP Act 2009, Part 3-5A)

Credit Licensee Obligations (NCCP Act 2009)

Australian Privacy Principles (Privacy Act 1988, Sch 1)

Fraud & AML (AUSTRAC AML/CTF)

Breach Reporting (OAIC NDB / CPS 234)

What it covers today

Each loan file is read against the mortgage-broker best interests duty and the credit-licensee obligations, and every reading is shown as candidate evidence for your review, never as a pass. Residential and asset finance are both covered. Each broker's workspace is hosted in Australia and walled off from every other broker's.

Pricing

Solo Broker $119 a month, GST included. The first loan-file review is free, and the trial needs no card.

Solo Broker

$119 per broker a month ($99 a month billed yearly)

Evidence checklist, loan-file reviews and the best interests duty report for one broker.

Team

$99 per broker a month ($84 a month billed yearly), minimum 3 brokers

Everything in Solo, plus the oversight summary across the brokerage's writers.

Network

$29 per broker a month, minimum $990 a month

For aggregators and credit licensees supervising many brokers: oversight across every brokerage.

Loan-file review

$149 each

One loan file read against both NCCP frameworks, with readings as candidate evidence for assessor review.

Prices in AUD, GST included. The first loan-file review is free, and the trial needs no card.

For the first 20 brokers: Solo at A$79 a month, locked for 12 months, in exchange for feedback. List prices are reviewed after 60 days.

See all pricing →

Your workspace

Try it on the shared demo today. When you subscribe, your organisation moves to its own workspace at brokers.cybersentien.com, hosted in Australia and separate from the demo and from every other customer.

See it working

Open the console on sample documents now, or tell us where you sit and we'll send a personal demo link for your own evidence.

Try the Broker console →Request a demo